Description

• Operational Management:
  • Supervise daily operations of the pool restaurant, bar, and pool deck service, including food and beverage service.
  • Ensure cleanliness, organization, and compliance with health and safety standards.
  • Monitor inventory levels and coordinate with purchasing for timely replenishment.
• Team Leadership:
  • Recruit, train, and manage pool restaurant staff, including servers, bartenders, and support staff.
  • Create schedules to ensure adequate coverage during peak and off-peak hours.
  • Foster a positive work environment and provide ongoing coaching and performance evaluations.
• Guest Experience:
  • Maintain high standards of customer service and resolve guest concerns.
  • Collaborate with culinary and beverage teams to ensure menu quality and presentation.
  • Implement strategies to enhance guest satisfaction and loyalty.
• Financial Management:
  • Monitor revenue, labor costs, and expenses to achieve budgetary goals.
  • Analyze sales reports and implement initiatives to increase profitability.
  • Ensure accurate cash handling and adherence to financial policies.
• Compliance & Safety:
  • Enforce resort policies, local health regulations, and safety protocols.
  • Conduct regular inspections and audits to maintain compliance.

• Bachelor's degree in Hospitality Management or related field (preferred).
• Minimum 3-5 years of experience in food and beverage management, preferably in a resort or luxury setting.
• Strong leadership, organizational, and communication skills.
• Knowledge of POS systems and inventory management software.
• Ability to work flexible hours, including weekends and holidays.
• Ability to stand on foot for the majority of the Shift.
• Ability to lift, pull, or push 50 pounds
• Ability to work in all weather conditions.

• Exceptional customer service and interpersonal skills.
• Financial acumen and ability to manage budgets.
• Problem-solving and conflict resolution abilities.
• Ability to thrive in a fast-paced, outdoor environment.