Description

Job Title: Human Resource Supervisor

Department: Garrison Support Organization 

Reports To: Alternate Contract Manager

FLSA Status: Exempt

SUMMARY: Oversee all personnel administrative functions related to Garrison Support Organization (GSO) personnel processing, Reserve Component (RC) Transition Service Office (TSO) processing, Soldier Readiness Center personnel processing and Defense Enrollment Eligibility Reporting System (DEERS) processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed in a satisfactory manner: 

· Ensure that all Performance Work Statement requirements are met for Task Area 5 (Human Resources) in accordance with applicable regulations and policies

· Coordinates the level of effort for each work center and assigns personnel, as needed

· Reviews and approves Certificates of Release or Discharge from Active Duty (DD Form 214) 

· Actively participates in planning meetings and progress reviews for future processing operations 

· Resolves customer complaints and answers questions regarding policies and procedures.

· Implements corporate and departmental policies, procedures, and service standards in conjunction with management.

· Maintains a high degree of confidentiality on all sensitive information for which this position has access.

· Trains and instructs employees in job duties and company policies or arrange for training to be provided. Emphasis on training, mentoring, assigning and evaluating work and performance.

· Interview and make recommendation for assigned vacant positions.

· Maintains attendance on employees and approves timesheets.

· Develops and implements unit work plans

· Recommend training needs and evaluate staff performance.

SUPERVISORY RESPONSIBILITIES: Yes

QUALIFICATIONS: The requirements identified below are representative of the knowledge, skills and/or abilities required to satisfactorily meet the expectations of this job:

· Must Possess and maintain a SECRET security clearance.

· Must be able to operate a Personal Computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Outlook, Power Point and Windows graphical user interface).

· Must demonstrate proficiency with multiple Army personnel-related, web-based systems, such as IPPS-A, DEERS/RAPIDS, TRANSPROC and iPERMS. 

· Must have a working knowledge of Army rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc). 

· Must be able to work under stressful conditions and be physically able to demonstrate the training/support tasks to standard.

· Must have the appropriate qualifications, certification, and/or license under the requirements for the task area being performed under this contract prior to commencement of work.

· Demonstrate the ability to effectively communicate orally and in writing with peers, subordinate, supervisors, customers and outside agencies.

· Demonstrate the ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Demonstrate the ability to developing specific goals and plans to prioritize, organize, and accomplish your work.

EDUCATION and/or EXPERIENCE: At a minimum, possess a High School Diploma or GED Equivalent. Preferred Associates Degree or higher. Preferred minimum five years experience in military personnel processing duties. Preferred experience with applying personnel policy guidance for mobilization personnel processing.

LANGUAGE SKILLS: Must be abl e to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to senior management, clients and other employees in the organization.  Ability to effectively present information in one-on-one and group situations to customers, clients and other employees of the organization

REASONING ABILITY: Ability to define problem, collect data, establish facts, draw valid conclusions and formulate a plan of action. Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts.

CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a valid U.S. state driver's license.

PHYSICAL DEMANDS:  Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions. While performing the duties of this job, the employee is regularly required to sit, talk, listen, walk and use staircases. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: Duties are primarily performed in an office environment 

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