Description

The Human Resources Generalist performs a broad range of human resources responsibilities supporting all employees across the organization, with a primary focus in employee relations, employment compliance, HR reporting and analytics, and policy and program administration.

Requirements

*The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.

• Serve as a resource to receive, review, and address employee concerns and complaints, assisting in the investigation and resolution of routine to moderately complex employee relations issues involving both field and office employees
• Document employee relations matters and maintain accurate records of investigations, disciplinary actions, and resolutions
• Provide guidance to supervisors and managers regarding HR policies, employee relations practices, coaching conversations, disciplinary actions, and terminations
• Monitor disciplinary actions and separations to ensure consistency and compliance with company policy
• Ensure employment practices comply with applicable federal, state, and local labor laws and regulations
• Assist in response to HR-related audits (internal and external), subpoenas, and regulatory inquiries for employment records
• Maintain confidentiality and security of employee information and personnel records
• Track and analyze employee relations activity, turnover trends, and exit interview data to identify themes and opportunities for improvement
• Prepare periodic HR reports and summaries for HR leadership and management
• Assist in monitoring HR metrics related to workforce trends, employee relations activity, and retention initiatives
• Support HR leadership in gathering and organizing information needed for HR initiatives, compliance reviews, and internal reporting
• Conduct exit interviews with departing employees and maintain documentation of feedback
• Assist in compiling and summarizing exit interview findings and workforce feedback trends
• Support the administration of employee feedback initiatives such as stay interviews or other employee engagement efforts
• Assist in the development, review, updating, and communication of HR policies, procedures, and employee communications
• Draft employee communications related to HR initiatives, policy updates, and organizational announcements
• Serve as a resource for questions from management and employees concerning HR policies, procedures, and regulations
• Support the communication and implementation of HR programs and initiatives across the organization
• Assist with special HR projects and initiatives as assigned

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field
  Experience
• 3-5 years of progressively responsible human resources experience with strong exposure to employee relations, HR compliance and HR program administration

Knowledge, Skills, and Abilities

• Working knowledge of employment laws and HR best practices
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information with professionalism and discretion
• Strong organizational and documentation skills
• Ability to analyze information and identify trends or themes in employee feedback and HR data
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Proficiency with Microsoft Office and HR information systems

Physical

• Occasionally required to lift up to 25 pounds.
• Regularly required to talk or hear.
• Frequently required to walk, sit, and reach with hands and arms.
• Subject to repetitive use of hands/arms.
• Occasionally required to stand, stoop, kneel, crouch, bend, use hands and fingers to handle and feel.
• Vision requirements include close vision, distance vision, and ability to adjust focus.
• Will need to be able to perform sedentary work.

Mental

• Must have the ability to direct others and communicate effectively with other management/ supervision.
• Talking and reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy.
• Ability to use math/complete calculations.
• Must be able to concentrate amid distractions and remember details.
• Ability to use computer, keyboard, telephone and other office devices.