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- Human Resources & Labor Relations Manager
Description
This is an advanced-level Human Resources management staff position providing professional personnel services in all aspects of the department and functional program areas to include employee engagement, labor relations, classification and compensation, employee benefits, employee relations, and training.
Work in this class will deal with a variety of complex assignments that require extensive knowledge in all areas of Human Resources. This position will frequently have primary responsibility for the development of new projects or major modifications to existing programs. Work is performed under general supervision and is governed by regulatory requirements, employment law, H.O.C.'s personnel policies, and Collective Bargaining Agreement(s) for represented and unrepresented staff members. The employee is required to handle a wide range of advanced-level tasks that will frequently have an impact on the entire agency and the proper functioning of the Human Resources Office.
Principal contacts are with Human Resources staff to coordinate, plan, and execute services provided by the department and Executive Staff or employees to provide advice and guidance concerning Human Resources programs, applicable regulations, and methods in handling employee problems. Contacts include Executive Staff members, representatives of Municipal County and Government Employees Organization (MCGEO), Montgomery County Office of Human Resources, and Board of Investment Trustees, other government agencies, or private sector companies to coordinate and agree upon the type of services to be provided to H.O.C. This position provides special assistance to the Vice President of Human Resources.
Example of Duties:
- Administers Human Resources policies, programs, and practices, with an emphasis on the benefits and compensation functions. Leads the development and execution of Human Resources goals, objectives, systems, and records, including the Human Resources Information System.
- Ensures that the Agency is in full compliance with applicable employment regulations and requirements. In addition, the position works closely with the Assist Vice President of Human Resources in developing, implementing, and evaluating ongoing HR policies, programs, functions, and activities. The position also assists with the safety efforts and acts as co-chair for the safety committee.
- Manages employee relations issues through interpretation of personnel policies and Collective Bargaining Agreement(s); offer recommendations and guidance to directors, supervisors, or employees in dealing with a specific problem; participates in most terminations of employees.
- Assists in the development and implementation of compensation strategies and structures that align with agency goals. Oversee calculation, application, and payroll processing of all general pay increases as approved by the Commission, to include performance increments, Cost of Living Increases, equity adjustments, etc.
- Oversees the administration of all employee benefit programs (i.e. retirement, medical coverage, deferred compensation, annual and sick leave) and ensures that all benefits information is properly communicated to employees. Acts as liaison between the County and other employees when questions or problems occur.
- Serves as the backup to the Talent Acquisition Manager in the administration and ongoing development of recruitment and hire processes, including oversight of all recruitment activities, ensuring that the HOC hire process is properly followed for all selections, including posting, prescreening, background checks, reference checks, medical and driving checks, pre-employment drug screening, etc. Make recommendations for offers of employment as required.
- Manages the HOC Classification processes and ensures that positions are properly reviewed utilizing the Agency’s classification system. Manage and maintain classification scoring and position attributes (represented/unrepresented, exempt/nonexempt) electronically, through the Human Resources Information System.
- Develops, coordinates, and oversees orientation programs for all newly hired employees and works with Training staff, Labor Relations staff and divisions to collaboratively develop training programs for the development of staff at all levels.
- Collaborates with colleagues in the Payroll department to oversee Time and Attendance processes and information in order to maintain the agency's compliance with applicable laws and policies of H.O.C., including the payroll system, HOC personnel policies, CBA requirements, Family Medical Leave, Sick Leave, and Worker’s Compensation.
- Monitors the Unemployment Compensation process and ensures HOC is represented at all hearings.
- This is primarily a sedentary position and is performed in an office environment with no significant hazards to the employee.
- Performs other human resource-related duties as assigned.
Requirements
Experience:
At least five years of applicable professional experience in Human Resources administration in public or private sector or any equivalent combination of training and experience.
Education:
Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Business Administration, Public Finance or related field. An equivalent combination of education and experience may be substituted.
Knowledge, Skills, and Abilities:
Considerable knowledge in at least three of the following areas: Wage Administration, Benefits Administration, Employee Relations, Recruitment, Training.
Knowledge of the laws, regulations, and court decisions relating to the field of Human Resources.
Ability to plan, coordinate, and supervise the work of others.
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain effective working relationships with a wide range of people.
Thorough knowledge of budgeting, program planning, and evaluation.
Ability to organize and evaluate data, arrive at sound conclusions, and make appropriate recommendations.
Knowledge or ability to quickly acquire an understanding of H.O.C. programs.