Description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorganChase within the Infrastructure Platforms - Network Services, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Identify and mitigate network risks across firewalls, proxies, routers, switches, load balancers, and other devices.
• Monitor risk issues end‑to‑end: keep tickets updated, tracked, and resolved promptly; maintain action plans and documentation; drive remediation to closure.
• Assist audit requests by gathering and organizing evidence; ensure alignment with risk frameworks and firmwide standards.
• Configure and support core networking technologies: TCP/IP, VLANs, OSPF/BGP routing, switching, firewalls, load balancing, forward and reverse proxy.
• Remediate vulnerabilities and manage patch and firmware cycles under formal SLAs.
• Execute network change management through ITSM and CMDB processes.
• Automate remediation, policy checks, and evidence collection using scripts and APIs.
• Build and maintain dashboards; define KRIs/KPIs to track exposure, SLA adherence, and operational health.
• Ensure complete telemetry coverage (syslog, NetFlow/sFlow, cloud flow logs) into SIEM; identify and close coverage gaps.
• Support incident response, conduct root cause analysis, and implement corrective actions; collaborate with Cyber, Technology, and Operations.
• Maintain runbooks, standards, and diagrams; produce audit‑ready evidence and align remediation with business priorities.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience
• Manage and support risk‑based tickets and workflows, ensuring timely updates, accurate tracking, and closure under SLAs.
• Apply foundational networking knowledge to identify risks across firewalls, switches, load balancers, proxies, and other network devices.
• Build KRIs and dashboards; deliver executive reporting in Excel and PowerPoint; analyze and visualize data using SQL and Tableau/Power BI.
• Demonstrate strong attention to detail, consistent follow‑through, and disciplined execution to drive issues to closure.
• Operate effectively in fast‑paced, highly regulated environments while adhering to firmwide standards and controls.
• Pursue continuous learning in risk management, networking, and emerging technologies to improve outcomes and efficiency.
• Education: Bachelor's in Computer Engineering or equivalent (preferred).
• Certifications: Obtain/maintain entry‑level industry credentials (e.g., ISACA IT Risk Fundamentals) (preferred).
• Automate network and risk workflows using Python or Ansible; leverage YAML/JSON, REST APIs, and Git for policy checks and evidence collection (preferred).
• Execute enterprise and operational risk frameworks; coordinate audits and regulatory responses; track findings to sustainable closure using Archer or equivalent

Preferred qualifications, capabilities, and skills

• Earn or maintain professional certifications such as CRISC, CISA, CISSP, CIA, FRM, or PMP
• Script in Python or similar languages to automate controls, monitoring, and analysis
• Operate across multiple public and private cloud environments and support migrations
• Apply and expand infrastructure engineering expertise across hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, and performance