SUMMARY:

The primary mission of the North Fort Hood (NFH) Site Support Office is to support mobilization (MOB), demobilization (DEMOB), and training units transitioning North Fort Hood. To accomplish this mission, this office will assist mobilization, demobilization, and training units facilities prior to while at Fort Hood. Once the unit arrives at Fort Hood, this office will assist units with facility requirements to aid in mobilizing and demobilizing. To provide outstanding customer support to everyone in a timely manner with respect and courtesy. Ensure satisfaction is obtained by every customer through our service rendered and supplies issued. To make ourselves available for any need that arises.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Inspect, issue, and clear facilities assigned to units as they arrive and depart NFH.

Conduct weekly inspections of occupied/assigned facilities, to ensure occupants maintain the facility in acceptable order and condition.

Check outside the buildings for trash, debris, window screens unsecured to windows and light outage. (During issuing or clearance).

Process and turn in work orders and maintain tracking of work orders that are submitted by MOB/DEMOB units and permanent party personnel.

Conduct periodic inventories during downtime, reconciles discrepancies and requests, replace items, (Billets & Admin BLDGS) required to standard configurations.

Answer telephones greet and assist customers with Site Support Issues.

P erforms various office duties as necessary to include filing, answering phone and scanning documents.

Conduct a briefing and tour of the facilities with visiting units, who are mobilizing/de-mobilizing to NFH, as needed.

Maintains the overall maintenance and repair of assigned facilities.

Maintains DA Form 1594 Staff Duty Journal of activities and events.

Reports after hours incidents and prepares Serious Incident Report (SIR) or Commanders Critical Information Report (CCIR) 5ws report and Contacts DPTMS personnel.

Issues and clears facilities after hours, as required.

Ensures the security of force protection gates and unoccupied facilities during after duty hours

Maintains security and accountability of keys in backup key box and issues as required and assists in opening facilities when requested after normal duty hours.

Provides support for mobilization and demobilization units arriving after normal duty, arranging for temporary billets,

Issues Army Class I and II to mobilization and demobilization units after normal hours if needed.

Unlocks fuel point for unit vehicles as necessary after normal duty hours. Utilizing retail fuel point. Completes paperwork to log fuel consumption. React to fuel spill by providing a barrier and contacting a hazmat team.

Updates the DPW daily work order report for submission.

Maintains, prepares, and operates the wash rack facility for unit use.

Able to work a flexible work week. Also be knowledgeable Microsoft Office software.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Must be able to devise steps necessary to complete tasks.

Ability to prioritize work, complete multiple tasks, and work under deadlines.

Excellent personal communication skills

Performs other duties as assigned by supervisors.

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities.

EDUCATION and/or EXPERIENCE:

Minimum requirements :

High school diploma or equivalent (GED).

Proficiency using Microsoft Office and Outlook

Must have skills to utilize basic hand tools.

Knowledgeable Microsoft Office software.

Must have valid state drivers license and be able to maintain post driving privileges.

Must be able obtain/maintain Common Access Card

Preferred :

Recommend platoon sergeant experience.

Some trade school preferred.

Prior work with military/government preferred.

LANGUAGE SKILLS:

Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job in English.

PHYSICAL DEMANDS:

Must have the ability to work indoors or outdoors in bad weather. Must be able to stand for long periods of time, stoop down and lift and carry more than 50 pounds on a regular basis. Must possess visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and the manual dexterity to operate hand tools.

WORK ENVIRONMENT/HOURS:

Job is performed indoors and outdoors and will be exposed to prevailing weather conditions. The noise level in the work environment may vary from moderate to high, depending on location. Able to work a flexible work week. Will work a 40-hour work week, with a possibility to work weekends and holidays.

EXPECTATIONS:

Employee is expected to dress appropriately and be punctual for their shift. The employee must be dependable and have strong communication skills while meeting project deadlines. Must maintain accountability of equipment.