Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within Corporate Technology, IAM IGA Operations, you are an integral part of an agile team that works to enhance, build, and deliver trusted automation and operational tooling in a secure, stable, and scalable way. As a core technical contributor, you are responsible for designing and delivering critical technology solutions that reduce incident volume, automate identity and access management operations, and drive data-driven decision-making across the IGA ecosystem.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build automation frameworks and operational tooling
• Develops secure high-quality production code in Python and PowerShell, and reviews and debugs code written by others across the automation portfolio
• Identifies opportunities to eliminate or automate remediation of recurring incidents to improve overall operational stability of IAM/IGA platforms
• Architects and builds data pipelines and analytics tooling to surface incident trends, recurring failures, and automation opportunities from ServiceNow, Jira, and operational data sources
• Designs and maintains monitoring and alerting solutions using Splunk and Grafana, including dashboard development, alert tuning, and automated response workflows
• Leads evaluation sessions with internal teams to drive outcomes-oriented probing of architectural designs, technical approaches, and applicability for use within existing automation and infrastructure systems
• Leads communities of practice across the IGA operations engineering team to drive awareness and adoption of new automation patterns, AI-assisted tooling, and operational best practices
• Owns CI/CD pipeline design and deployment automation using Git/GitHub for the team's automation portfolio
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• 5+ years of hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in Python with strong proficiency in PowerShell for infrastructure automation
• Proficiency in automation and continuous delivery methods including CI/CD pipelines, infrastructure-as-code, and automated testing
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in building operational tooling, REST API integrations, and data extraction/analysis pipelines
• Experience with SQL Server or relational databases for operational reporting and analytics
• Experience with monitoring and observability platforms (Splunk, Grafana, or equivalent)
• Practical experience with on-premises or hybrid cloud infrastructure environments

Preferred qualifications, capabilities, and skills

• Experience with identity and access management (IAM), privileged access management, or entitlement governance platforms
• Proficiency with browser automation frameworks or enterprise system integration
• Experience building web applications with FastAPI, Flask, or similar frameworks
• Familiarity with ITSM platforms (ServiceNow) and project tracking tools (Jira) including API integration
• Experience leading or mentoring junior engineers in an operational engineering context

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.