Description

Small Business Card Analytics drives growth and performance with data insights, partnering to enable smart, data-driven decisions.

As a Vice President and Quant Analytics Manager within the Card Data & Analytics organization, you will lead the Small Business Card Analytics team, supporting the Small Business Card line of business. You will drive the campaign management lifecycle, including targeting, sizing, business case development, modeling, list execution, reporting, ad-hoc deep dives, test design and analysis, financial assessments, forecasting, and portfolio performance analysis. This role partners directly with business stakeholders to design, develop, implement, and track strategic lead and outreach initiatives, leveraging advanced analytics to deliver actionable insights and optimize business outcomes.

Job responsibilities

• Provide thought leadership and technical expertise in advanced analytics, including predictive modeling, clustering, machine learning, statistical forecasting, optimization, and simulation techniques.
• Manage and analyze large, complex datasets from multiple sources to develop actionable business strategies and insights.
• Identify opportunities for process improvement, assess data quality, recognize statistical anomalies, and connect data findings to business processes.
• Lead end-to-end campaign management, including targeting, sizing, business case support, modeling, list execution, reporting, and test design/analysis.
• Own program management, process development, and key stakeholder communications with limited oversight.
• Coach and mentor junior team members, fostering a collaborative and high-performance analytics culture.
• Deliver tactical and strategic insights across marketing, sales, finance, and business functions using state-of-the-art visualization and reporting tools.
• Serve as a subject matter expert for data-driven decision-making and opportunity identification.
• Partner with internal and external clients to solve quantitative business problems and optimize performance.
• Collaborate with senior leaders within the Consumer & Community Banking organization to drive business strategy and performance.
• Align with data owners and department managers to contribute to the development of data models and analytics architecture.

Required qualifications, capabilities, and skills

• PhD or Master's degree in a quantitative field (e.g., Computer Science, Operational Research, Mathematics, Engineering, Econometrics, Statistics, or related discipline), or Bachelor's degree with 5+ years of relevant experience.
• Exceptional interpersonal and collaboration skills; ability to explain complex mathematical concepts and influence business partners.
• Exposure to forecasting, planning, and business strategy functions.
• Hands-on experience with data mining, analytical methods, and business strategy implementation.
• Proficiency in data analysis languages (Python, SAS, R, etc.) and Big Data technologies (Snowflake, Databricks).
• Strong SQL skills and experience with relational databases.
• Advanced analytics, interpretive, and problem-solving skills.
• Technical understanding of data extraction, transformation, and load (ETL) processes.
• Experience with dynamic and interactive reporting tools (e.g., Alteryx, Tableau).
• Consulting orientation and ability to influence internal and external stakeholders.

Preferred qualifications, capabilities, and skills

• Experience in data-driven storytelling to support strategic growth initiatives
• Proven ability to build strong partnerships with cross-functional teams

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n