Description

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a member of the Reputation Risk Governance team within Risk Management and Compliance, you play a crucial role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the responsible growth of the firm by anticipating new and emerging risks and applying your expert judgment to address real-world challenges that affect our company, customers, and communities. Our culture in Risk Management and Compliance emphasizes innovative thinking, challenging the status quo, and striving for excellence. In this role, you will anticipate, assess, and manage reputation risk across business lines. You will collaborate with stakeholders throughout the organization, lead high-impact projects, produce thematic risk analyses for senior management, and enhance the firm's reputation risk framework.

Job Responsibilities:

• Review and log reputation risk escalations; advise on review and escalation processes.
• Track political, social, economic trends and regulatory/legal changes for reputation impacts.
• Prepare periodic CCB/Business Banking reputation risk reports and thematic analyses for senior management.
• Guide risk governance and reporting projects; provide stakeholder training as needed.
• Identify and implement process improvements in workflows, technology, and data quality.
• Partner with Technology, Risk Reporting, and Middle Office to enhance risk infrastructure.
• Develop and apply NLP/ML and statistical solutions to strengthen decision-making and efficiency.
• Communicate clear risk assessments, recommendations, and escalation paths to stakeholders.

Required Qualifications, Capabilities, and Skills:

• 3+ years in financial services, risk; strong knowledge of JPMorganChase businesses and products.
• Proven judgment in assessing complex issues, making decisions, and escalating appropriately.
• Excellent written and verbal communication; ability to influence and build consensus.
• Self-starter with strong ownership, attention to detail, and deadline discipline.
• Ability to create concise, professional presentations and distill complex topics.
• Experience with language models, prompt engineering, and model finetuning.
• Experience and knowledge of the firm's distinct business lines, processes, and products

Preferred Qualifications, Capabilities, and Skills:

• 3+ years in Commercial/Business Banking, Risk, or Compliance.
• Advanced understanding of global regulatory environments and reputation risk.
• Experience with risk technology and process improvement initiatives.
• Strong project management and cross-functional leadership.
• Track record of driving innovation and delivering senior-ready insights

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.\n