Description

Primary Purpose

Assist in the development, delivery, and management of energy efficiency programs as part of the state utility commission approved energy efficiency portfolio to ensure cost recovery and minimize performance risk. Manage the process of “Request for Proposals” and awarding of contracts to subcontractors and vendors delivering energy efficiency programs to utility customers. Coordinate with other utility departments providing program logistic support. Verify that products, services, and energy savings are delivered as required. Monitor, track, and provide necessary program performance data for measurement and verification purposes.

Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Job Scope

• Assist in planning, and subsequently implement and manage energy efficiency programs as part of a portfolio approved by the state utility commission. Fulfill the day-to-day requirements to serve customers participating in energy efficiency programs.
• Hire and provide daily oversight of various sub-contractors and program fulfillment vendors.
• Develop the necessary performance metrics and track them to ensure that programs are delivered according to state utility commission rules and regulations to ensure cost recovery. Ensure that Company exposure to litigation risk is minimized.
• Manage all customer relations' issues arising out of energy efficiency programs.
  Provide data analysis and subject matter expertise in responding to state utility commission requests or implementation of state utility commission orders. This includes annual reporting of results.
• Number of personnel managed (direct): none, (indirect): numerous contractors and vendors delivering programs.

Requirements

Primary Duties

• Work with Planners and Evaluation Team to participate in the development of energy efficiency programs including evaluation of energy efficiency measures, design of programs, outreach to stakeholders and the marketplace, and filing of requirements. 
• Manage the process of procuring services from subcontractors and vendors specializing in delivering energy efficiency programs to utility customers. This includes issuing RFP's, evaluating responses, identifying best offers, obtaining legal review, coordinating with Supply Services, and awarding contracts. 
• Provide ongoing oversight of providers. Develop performance metrics applicable to each individual energy efficiency program and in conformance with the overall portfolio. Conduct regular subcontractor and vendor meetings and obtain progress reports to ensure expectations. Track performance and provide feedback and corrective actions as necessary. 
• Work with Marketing Promotions team in managing all program communication and outreach needs. Work to make certain that all messaging is accurate and consistent with the larger energy efficiency portfolio. Recruit market partners such as retailers, builders, energy raters and auditors, and other trade allies for market outreach. Maintain relationships with partners to maximize program performance. Conduct training as needed to expand the program delivery network. 
• Prepare program status reports to accurately monitor progress toward program performance and financial goals. Maintain and provide appropriate documentation to support regulatory compliance filings. Ensure that mechanisms exist for controlling programs' progress toward goals: such mechanisms should manage the risk of either under-achieving or over-achieving goals, consistent with the portfolio plan. 
• Ensure that Accounts Payable (invoice review, verification and check creation) and Accounts Receivable functions (audit billing) are managed according to applicable Corp. Policies and Procedures and comply with appropriate accounting and Sarbanes Oxley rules. 

Minimum Qualifications

• Bachelor's degree in Business or Engineering and 4-7 years of energy conservation / energy efficiency work experience OR in lieu of degree, 6-9 years energy conservation / energy efficiency experience is required.
• Demonstrated ability to work within established budgets and deliver promised results.
• Thorough understanding of utility cost recovery mechanisms.
• Ability to communicate with and coordinate with a wide variety of professionals ranging from engineers to vendors, to subcontractors.
• Preferred Qualifications
• Experience developing and delivering utility energy efficiency programs to specific sector. Program and contract management experience are preferred.
• Experience implementing or evaluating market transformation programs, including Retail Products Platform, Codes & Standard, or other similar programs, is a plus but is not required.
• Program and contract management experience is preferred. Experience designing and or managing residential energy efficiency and or demand response programs.
• Demonstrated ability to work and coordinate with multiple teams and departments within a single organization.
  Strong analytical and problem-solving skills.
• Ability to self-direct and prioritize work, while providing regular status updates for approvals is preferred.
• Innovator, willing to think outside of the box and apply creative solutions to meet or exceed targets.