Description

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

WHAT YOU WILL DO

• ServiceNow Configuration: Perform hands-on configuration and customization of the ServiceNow platform to fit business requirements. ServiceNow Modules in use include ITSM, ITOM, ITAM, HRSD, EC Portal and more.
• Scripting: Write and document clean, efficient, and maintainable code using JavaScript, Web Services, Angular etc. Quality control checks will be undertaken as part of every update set/project/upgrade to guarantee maximum efficiency and productivity.
• Solution Design and Development: Design and develop ServiceNow solutions including forms, workflows, scripts, business rules, UI policies, and integrations to meet business requirements and improve overall system performance.
• Documentation and Training: Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations. Provide training and guidance to end-users and other administrators on ServiceNow functionality and best practices.

WHAT YOU WILL BRING

• 5 + years of experience in ServiceNow development, preferably with some experience in ITSM, ITOM, HRSD, and Portal.
• 4+ years as a key resource for large scale ITSM and/or ITOM/ITAM solutions
• Good knowledge of third-party integrations with ServiceNow
• Ability to work under technical leadership and professional guidance of leads to develop complex solutions.
• ServiceNow Certifications and/or experience in Service Mapping, Event Management, ITAM, and Employee Service Center are a plus.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.