Primary Objective of Position

Under general supervision, perform skilled work in the operation, monitoring, inspection, maintenance, and repair of municipal water treatment plants, wells, pumping facilities, storage facilities, treatment equipment and related systems. Exercise independent judgment in evaluating operating conditions, adjusting treatment processes, troubleshooting equipment and control systems, responding to emergencies and maintaining compliant water system operations.

Major Areas of Responsibility

Provide exceptional customer service to internal and external customers.

• Interact with others in a manner that is professional and inspires open communication.
• Help create and maintain a respectful workplace culture and champions diversity and inclusion.
• Participate in citywide training designed to strengthen competencies in areas such as communications, leadership, decision-making and problem solving.
   

Control, operate, monitor and maintain municipal water production, wells, treatment and storage systems and make needed adjustments.

• Operate, monitor and control municipal water treatment, supply, storage and distribution systems to maintain safe, reliable, adequate service; adjust as needed to meet demand and quality requirements.
• Operate and monitor machinery and equipment including chemical feed equipment, vertical turbine pumps, high services pumps, submersible pumps, generators, pressure filters, gravity filters, valves, generators, actuators, meters and other treatment and pumping equipment.
• Add and regulate the proper amount of treatment chemicals, establish or adjust chemical feed rates as appropriate, verify treatment residuals and accurately document chemical usage.
• Monitor and control water treatment, well, pumping, storage and distribution system operations using the Supervisory
• Control and Data Acquisition (SCADA) system and other computerized control systems, commonly referred to as Operational Technology (OT); interpret alarms, trends, process data, flow rates, pressures, levels, chemical feed rates and water quality information to maintain reliable system operation.
• Maintain safe, reliable operations during maintenance activities, construction interruptions, electrical work, SCADA updates, equipment outages and other operational disruptions.
• Independently identify, report and correct abnormal water quality, treatment and equipment conditions; promptly notify appropriate personnel of issues affecting system operations.
• Operate and monitor generators and make necessary adjustments to maintain reliable emergency power.

Perform water quality monitoring, sampling and regulatory compliance activities.

• Collect water samples and make routine laboratory tests and analysis, as well as all required state sampling.
• Monitor and optimize treatment processes and water quality to ensure operating conditions efficiently and effectively remain within established and regulatory parameters.
• Maintain accurate, timely records of sampling, laboratory results, operating logs and readings, chemical usage, and operating conditions; perform facility operations, testing, and reporting in accordance with Minnesota Department of Health requirements, applicable state and federal regulations, permits, operating procedures, city policies and safety practices.

Perform preventive maintenance, troubleshooting and/or repair on water production equipment, facilities, grounds and related infrastructure.

• Inspect and calibrate water quality monitoring instrumentation and related equipment, including flow meters, pressure transmitters, chemical feed equipment, analyzers and controls equipment.
• Inspect equipment, facilities, and grounds to identify maintenance, repair, safety, and security needs; independently diagnose and troubleshoot when problems arise.
• Maintain, repair, adjust and repair machinery, mechanical systems, electrical equipment, pumps, valves, chemical feed systems, instrumentation and other plant equipment; determine when additional assistance is required and coordinate or arrange for repairs as directed.
• Utilize the city's asset management and work management software for preventive maintenance, recordkeeping, daily rounds, inspections and other assigned tasks.
• Perform general custodial and housekeeping duties necessary to maintain clean, safe and orderly plant facilities and grounds.
• Troubleshoot and maintain controls equipment, SCADA infrastructure, OT, and apply cybersecurity practices to ensure reliable and secure water production operations.

Maintain plant security, respond to emergencies and perform standby/on-call duties.

• Assist with facility security by monitoring security systems, controlling access, operating gates and intercoms and responding to alarms and system malfunctions.
• Monitor plant, well, storage and distribution systems for abnormal conditions; promptly assess and respond to alarms and emergencies by independently evaluating conditions, taking appropriate corrective action within required timeframes, notifying appropriate personnel and authorities and documenting responses.
• Perform independent standby/on-call duties as determined by supervisor including evenings, weekends, holidays and other nonstandard hours as assigned. Respond to emergency calls within the city's required response time.

Other duties

• Provide operational information and feedback for emergency response planning, construction projects, studies, budgeting efforts, general planning efforts and other initiatives.
• Monitor inventories of chemicals, supplies and tools.
• Provide training, technical assistance and work direction to other employees as assigned.
• Assist other divisions with snow and ice control and other emergency or seasonal operations as needed.
  Perform other duties as assigned.