Description

Maximus is seeking individuals who can excel in a fast paced environment and effectively manage multiple tasks at once. Candidates should demonstrate strong listening and computer skills, exceptional attention to detail, and the ability to perform well under pressure.

As a Reporting Senior Analyst, you will lead the development and maintenance of routine and ad hoc reports that guide operational performance, compliance, and business decisions. You will collect and validate data from multiple sources, perform trend and variance analysis, and translate complex information into clear dashboards, scorecards, and actionable insights. This role collaborates closely with operations, technology, workforce, and quality teams to improve reporting processes, support contract deliverables, enhance performance measurement tools, and drive continuous improvement. You will also ensure data accuracy, maintain documentation, resolve data issues, and provide guidance to stakeholders on reporting tools and interpretation.

This position is onsite at our Nashville location. The center operates 24/7; therefore, candidates must be able to work a shift during any time within a 24-hour period, including weekends and holidays. 

Must be a US Citizen. 

*This position is contingent upon contract award and will require you to pass a Federal background check*  

Essential Duties and Responsibilities: 

• Responsible for managing reports based on data collected by Maximus and its vendors in order to provide information regarding performance and compliance.
• Collect data and produces, troubleshoot, and distribute routine reports regarding project operations on a daily, weekly, monthly, quarterly, semi- annual, and annual basis on an aggressive, deadline-oriented schedule.
• Supervise the maintenance of updated inventory of reports and report distribution lists.
• Research and document key reporting requirements with an understanding of business processes, contract deliverables, and resource limitations.
• Assist with design, implementation, and quality review of reports and reporting processes.
• Select appropriate data and use defensible data mining techniques to investigate issues, conduct ad hoc analysis, and quality control reports.
• Analyze and interpret findings in the light of business conditions and contractual requirements.
• Provide key decision makers with concise written summaries of analysis, including assessment of the impact of trends, hot issues, and significant events.
• Maintain a general understanding of the various databases, systems, programs, policies, business processes, resource constraints, and contractual requirements to facilitate appropriate data gathering, reporting and data interpretation.
• Monitor changes to determine their impact on data gathering, reporting and analysis.
• Collaborate on quality related tasks such as policy or procedure analysis and redesign, audits, benchmarking, and performance standard setting, etc.
• Assist end-users and software development to clearly define reporting needs, identify key performance measures, set benchmarks, and design and develop measurement tools and reports.
• Communicate to ensure that measurement tools, reports and data are understood accurately and consistently across work groups.
• Serve as a primary subject matter expert and custodian of certain project wide data.
• Participate in the development, documentation, and performance of procedures related to maintenance, clean up, and consolidation of this information.
• Provide management with data analysis in quantitative and narrative formats for trending, forecasting, and decision support, which may involve written or oral presentation in formal or informal settings.
• Provide technical and procedural guidance to staff, across the project, that track data or perform reporting tasks, including review of tracking tools and data for accuracy and adherence to standards and deadlines.
• Develop uniform reporting standards, processes, and documentation to schedule, prioritize, deliver and quality control the projects reporting and data analysis needs. -
• Manage and coordinate workflow to ensure all required reports are submitted within contractual or internal deadlines. Monitor and coordinate the involvement of others in these processes.
• Identify and address expected and unforeseen data complexities to mitigate their impact on the analytic outcome and associated business decisions. Develop solutions to a variety of complex problems by using considerable judgement and initiatives.
• Perform other duties as assigned by management.
• Design, develop, and maintain routine and ad hoc reporting to support operational performance, compliance, and business decision making.
• Collect, validate, and analyze large volumes of data from multiple sources to produce daily, weekly, monthly, quarterly, semi annual, and annual reports.
• Ensure data accuracy, consistency, and timeliness through rigorous quality checks and variance analysis.
• Translate complex data sets into clear, actionable insights using dashboards, scorecards, and written summaries.
• Analyze trends, root causes, and performance drivers; highlight risks, opportunities, and significant business impacts.
• Provide proactive data insights and recommendations to leadership, operations, and cross functional partners.
• Maintain detailed documentation of reporting logic, methodologies, definitions, and business rules.
• Collaborate with stakeholders to define reporting requirements, success metrics, and performance standards.
• Support contract deliverables and compliance reporting, ensuring adherence to internal, client, and regulatory requirements.
• Partner with technology, operations, quality, and workforce teams to improve reporting efficiency and automation.
• Develop and enhance performance measurement tools, dashboards, and standardized templates.
• Assist in audit preparation, benchmarking exercises, and process improvement initiatives.
• Monitor reporting schedules and deadlines; coordinate dependencies to ensure on time delivery.
• Identify and resolve data anomalies, system issues, and reporting gaps using strong analytical judgment.
• Provide technical guidance and training to stakeholders on reports, tools, and data interpretation.
• Perform additional analytical and reporting duties as assigned by management.

Minimum Requirements:

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Advanced degree or professional designation preferred.
• Bachelor’s degree in Business, Analytics, Finance, Information Systems, Statistics, or a related field; or equivalent combination of education and experience.
• 5+ years of professional experience in reporting, analytics, business intelligence, or data analysis.
• Strong proficiency in reporting and data analysis tools (e.g., Excel, SQL, dashboards, BI platforms).
• Must be a US Citizen
• Ability to work onsite in Nashville, TN required.
• The center operates 24/7; therefore, candidates must be able to work a shift during any time within a 24-hour period, including weekends and holidays.