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Central Boston Elder Services
Boston, Massachusetts - Boston Metro, United States
29 days ago
Central Boston Elder Services
Boston, Massachusetts - Boston Metro, United States
29 days ago
Central Boston Elder Services
Boston, Massachusetts - Boston Metro, United States
29 days ago
Central Boston Elder Services
Boston, Massachusetts - Boston Metro, United States
29 days ago
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Central Boston Elder Services
Boston, Massachusetts - Boston Metro, United States
29 days ago

Description

Geriatric Support Services Coordinator (GSSC) - Tufts

POSITION SUMMARY: The Geriatric Support Services Coordinator (GSSC) is the care manager assigned to work with SCO enrollees and is a member of the Primary Care Team (PCT). The GSSC is responsible to coordinate and provide community social services to SCO enrollees in accordance with the SCO’s policies, procedures and practices.

PRIMARY RESPONSIBILITIES:

1. As a member of the Primary Care team (PCT), participate in Initial and Ongoing Assessments of the health and functional status of enrollees and develop community-based care plans and related service packages necessary to improve or maintain an enrollee’s health and functioning.
Arrange, coordinate and authorize the provision of appropriate long-term care and social support services for enrollees (with the agreement of the PCT and in accordance with requirements set forth by the SCO). These may include but not be limited to: ADL and IADL assist; Housing Resources; Home-delivered Meals; Transportation; Mass Health Eligibility Assistance.
2. Monitor the appropriate provision and functional outcomes of community long term care services which have been authorized by the PCT.
3. Track enrollee transfers and adjust service plan as deemed appropriate by the PCT and in accordance with requirements set forth by the SCO.
4. Provide care management services via the telephone as requested by SCO RN.
5. Prepare documentation for enrollee files, agency database and for SCO database.
6. Perform all services in accordance with state and federal law and written SCO management protocols, including timely entry of all information required to be included in the Centralized Enrollee Record (CER).
7. Maintain care management documentation as specified in SCO care management protocols.
8. Report suspected Fraud, Waste and Abuse (FW&A) as required by CBES FW&A policy.
9. Protect Consumers’ Personal Health Information (PHI) and report any suspected security breaches.
10. Respond in a timely manner to enrollee service requests.
11. Attend and participate in PCT, agency and departmental meetings and trainings as required.
12. Other duties as assigned.

Preferred Language: Cantonese, Mandarin



Requirements

QUALIFICATIONS:
1. Bachelor’s Degree and two years professional experience in case management, service coordination, outreach and/or advocacy with persons over the age of 65 preferred.
2. Ability to assess clients and their needs and knowledge of the community-based service network.
3. Excellent interpersonal and problem-solving skills required.
4. Ability to work with a diverse population and within a multi-disciplinary team.
5. Access to car required.
6. Knowledge of other languages preferred.
7. Ability to walk stairs.
8. Ability to carry a laptop and documents required to complete a home visit.

Job Information

  • Job ID: 52707038
  • Location:
    Boston, Massachusetts - Boston Metro, United States
  • Position Title: Bilingual Geriatric Support Services Coordinator (GSSC) - Tufts
  • Company Name: Central Boston Elder Services
  • Job Function: Case Worker
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: 25-50%
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