Description

GENERAL PURPOSE: Under general supervision, provides professional level human resources advice and strategic direction to assigned departments to include classification, compensation, employment services, employee development, employee relations, and/or other related human resources areas. Position is responsible for leading, implementing and delivering city initiatives. Position will act as a change agent. This role works collaboratively with leaders and employees to align organization objectives and prioritize strategic people priorities and solutions.

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 

• Provides professional advice and strategic direction to management and employees regarding employment law and human resources policies, procedures, programs, goals and objectives
• Manages and resolves complex employee relations issues 
• Conducts employee relations investigations and consultations including recommendations on corrective action; provides assistance and professional advice to management regarding employee matters; responds to employee inquires; assists with the meet-and-confer process. 
• Serves as a strategic partner to assigned business units in support of restructures, workforce planning, and succession planning. Helps identify department training needs and individual coaching needs. 
• Partners with city leaders to champion and drive city-wide programs and initiatives.
• Serves as an “agent of change” in support of new city efforts and models teamwork and relationship building in all interactions. Provides technical guidance for leading and managing change.
• Creates and updates job descriptions; analyzes and completes job reclassification requests; conducts job analysis/audits to determine proper classification and salary range.
• Manages the recruitment and hiring processes.  Provides training regarding the recruitment and hiring process.
• Evaluates external and internal employment processes and provides technical assistance to ensure compliance with related Federal, State, and local regulations.
• Provides direction to department managers, supervisors, and employees regarding compensation issues, policy interpretation, and performance issues.  
• Analyzes trends and metrics in partnership with city leadership and Human Resources
• Assists in the development and implementation of goals, objectives, policies, and procedures of the Human Resources Department. Attends and participates in professional group meetings, and stays abreast of new trends and innovations in the field of human resource management.
• Demonstrates continuous effort to enhance communications, solve problems, improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
• Develops and delivers presentations and trainings on a wide variety of human resources topics to diverse audiences.
• Writes clear and concise reports and develops descriptive materials for management review.
• Ensures the accurate completion of necessary documentation, forms, memos, and reports through partnerships with assigned divisions/departments.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: An equivalent combination of bachelor’s degree in a related field and 5 years of job-related experience.  

Preferred: Degree in Human Resources, Business Administration, Public Administration, or closely related field; IPMA-HR SCP or PHR/SPHR certification; experience with NEOGOV, HRIS implementation (Tyler/Munis).

Necessary Knowledge, Skills and Abilities:

Knowledge of:

• Human Resources laws, theories, principles and best practices (all applicable federal and state employment laws and regulations)
• Methods used in researching, analyzing and synthesizing data
• Access, enter data, update, and/or maintain HR-related databases
• Microsoft Office products and other relevant technologies
• Principles of group dynamics and human behavior

 Ability to & Skill in:

•  Interpret and apply pertinent laws, ordinances, and regulations related to Human Resources. 
•  Effectively work in a team environment.
•  Develop and deliver presentations on a variety of HR-related topics to diverse audiences.
•  Listen, communicate and work effectively with a diverse group of people.
•  Investigate complaints in a thorough and confidential manner.
•  Meet, discuss, listen to, and provide professional advice to employees, supervisors, and executives.
•  Effectively manage time, priorities, and work under pressure of deadlines.
•  Handle conflict and sensitive employee issues.
•  Write complete, accurate, and comprehensive reports and perform extensive research, make independent analysis, and report findings.
•  Establish and maintain positive, effective working relationships with those contacted in the performance of work.

Special Requirements: None

Physical Demands / Work Environment: Work is typically performed in an office setting; may have the ability to work remote within policy; lift and carry weight up to 10 pounds; operate a variety of standard office equipment including a computer, telephone, calculator, copy, and fax machine requiring continuous and repetitive arm, hand, and eye movement; travel to/from meetings and various City locations.

Reports To: Human Resources Deputy Director or designee 

Supervision Exercised: May supervise administrative staff

FLSA Status: Exempt