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City of Peoria

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  • 1 day ago

    EcC Training & Quality Assurance Supervisor

    City of Peoria - Peoria, IL, United States
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    Oversee the Emergency Communications Center (ECC) training and quality assurance programs by supervising ECT personnel, ensuring high-quality emergency call handling, and maintaining compliance with agency policies, state regulations, and accreditation standards. This position is responsible for developing, implementing, and evaluating training programs, conducting quality assurance reviews, providing feedback and coaching to staff, and supporting operational and administrative functions of ...

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  • 1 day ago

    ECC Training & Quality Assurance Supervisor

    City of Peoria - Peoria, IL, United States
    1. Save

    Oversee the Emergency Communications Center (ECC) training and quality assurance programs by supervising ECT personnel, ensuring high-quality emergency call handling, and maintaining compliance with agency policies, state regulations, and accreditation standards. This position is responsible for developing, implementing, and evaluating training programs, conducting quality assurance reviews, providing feedback and coaching to staff, and supporting operational and administrative functions of ...

    See full job description