Description

Posting Details

Posting Number

S15576P

Working Title

Campus Safety Ambassador Supervisor

Department

UGA Police Department

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

www.police.uga.edu/careers

Posting Type

Internal (PEP)

Retirement Plan

TRS

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

This position typically works Monday through Friday from 7:00 p.m. to 3:00 a.m. Additional hours, including weekends, may be required to support the needs of the organization.

Advertised Salary

Commensurate with Experience

Posting Date

08/06/2026

Open until filled

No

Closing Date

08/12/2026

Proposed Starting Date

09/14/2026

Special Instructions to Applicants

This position is only available to current UGPD employees.

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Security Guard IV

FLSA

Non-Exempt

FTE

1.00

Minimum Qualifications

High school diploma or equivalent and 8 years of related experience

Preferred Qualifications

• Current UGPD Campus Safety Ambassador experience is preferred.

Position Summary

The Campus Safety Ambassador is responsible for safeguarding the University of Georgia's buildings, people, and property. Working in coordination with UGA's Patrol Division, Campus Safety Ambassadors (CSAs) monitor and patrol campus areas, conduct safety escorts for students, respond to and report incidents, and communicate any breaches of campus security. CSAs receive training to provide essential medical assistance when needed, including CPR , AED operation, and the administration of Narcan.

In addition to these core duties, this position also serves as the Supervisor of the Campus Safety Ambassador Program. In this supervisory capacity, the CSA is responsible for overseeing daily operations of the ambassador team, coordinating schedules and patrol assignments, ensuring compliance with departmental protocols, providing ongoing training and performance feedback, and serving as the primary point of contact between the ambassador team and UGA Police leadership. The supervisor ensures that all ambassadors uphold the highest standards of professionalism, safety awareness, and community engagement.

Knowledge, Skills, Abilities and/or Competencies

• Campus operations knowledge - Understanding of campus buildings, grounds, patrol routes, and the location and operation of utilities to ensure effective oversight of ambassador patrols.
• Safety risk recognition - Ability to remain alert, exercise sound judgment, and identify, assess, and report potential threats or hazards to life and property.
• Conflict management - Ability to interact effectively with employees, students, visitors, and individuals who may be trespassing or engaging in suspicious behavior, using de-escalation and professional communication.
• Instruction comprehension - Ability to understand, interpret, and follow oral and written instructions, policies, and safety protocols.
• Effective communication - Ability to communicate clearly and professionally in person, over the phone, and in writing, including during stressful or emergency situations.
• Two-way radio proficiency - Working knowledge of two-way radio communication procedures and etiquette.
• Leadership and supervision - Ability to lead, mentor, and supervise Campus Safety Ambassadors, including assigning duties, monitoring performance, and providing coaching and corrective guidance.
• Training and development - Skill in delivering on-the-job training, reinforcing safety protocols, and ensuring ambassadors maintain required certifications ( CPR , AED , Narcan, etc.).
• Scheduling and operations management - Skill in creating patrol schedules, managing shift coverage, and ensuring adequate staffing for campus needs.
• Professional judgment - Ability to make timely, informed decisions in dynamic or high-pressure situations.

Physical Demands

• Standing/walking for long periods of time.
• Lifting up to 50lbs.
• Climbing or navigating stairs/rough terrain.
• Working outside in extreme weather conditions.

Is driving a responsibility of this position?

Yes

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Supervisory Responsibilities:

• Oversee daily operations of the Campus Safety Ambassador Program
• Provide direct supervision to Campus Safety Ambassadors
• Coordinate and deliver training while ensuring all team members are up to date on required certifications.
• Nightly checks of campus and patrolling Campus Safety Ambassadors
• Develop and manage work schedules, ensuring adequate staffing for all shifts.
• Serve as the primary liaison between the ambassador team and UGA Police leadership, relaying updates, concerns, and operational information.
• Conduct performance evaluations, provide coaching and corrective guidance, and support ambassadors in developing professional skills.
• Address operational issues, personnel concerns, or campus safety challenges promptly and professionally.
• Ensure ambassadors have necessary equipment (radios, safety gear, reporting tools) and that all resources are maintained and operational.
• Assist Campus Ambassador operations when needed

Percentage of time

45

Duties/Responsibilities

Campus Patrol:

• Conduct walking patrols of assigned zones/areas.
• Be a visible security presence to the campus community.
• Observe and report any suspicious activity.
• Observe and report any damage or loss to property.

Percentage of time

20

Duties/Responsibilities

Campus Safety:

• Provide walking escorts to students, faculty, staff, or visitors on campus.
• Observe and report any medical issues or fire hazards.
• Provide medical assistance when needed, to include CPR , AED , or Narcan.
• Operate body cameras.

Percentage of time

20

Duties/Responsibilities

Training & Development:

• Stay up to date on all related training materials including medical assistance certifications & CSA technology.

Percentage of time

10

Duties/Responsibilities

Other duties as assigned.

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Kirsten Jackson

Recruitment Contact Email

kijackson@police.uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Are you a current employee of the University of Georgia?
   • No Response
   • No
   • Yes

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents