Description

The Club at ArrowCreek, located in Reno, NV, is pleased to announce an excellent career opportunity for a Full-Time Food & Beverage Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

COMPENSATION: $60,000-$80,000 annually (Depending on Experience)

GENERAL PURPOSE
Leads daily Food & Beverage operations with a focus on exceptional member and guest experiences, consistent service standards, team leadership, beverage and inventory controls, sanitation, financial stewardship, and effective coordination across Club departments.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead daily front-of-house operations and ensure all assigned venues are fully staffed, stocked, clean, organized, and ready for service.
• Maintain a visible floor presence, support front-line staff, engage members and guests, and resolve service concerns promptly and professionally.
• Interview, hire, orient, train, coach, schedule, evaluate, recognize, and, when necessary, discipline associates in accordance with Club standards and policies.
• Establish clear service expectations and hold staff accountable for presentation, side work, sanitation, opening and closing procedures, and overall service execution.
• Monitor business levels and adjust staffing, scheduling, labor, productivity, and operating expenses in relation to the annual budget.
• Manage beverage and front-of-house supplies, including ordering, par levels, stocking, requisitions, inventory controls, and month-end inventory.
• Support the Club's wine and beverage programs, including balanced product offerings, beverage inventory, and wine, beer, and spirits events.
• Coordinate menu planning, product pricing, and special offerings with the Executive Chef and Director of Food & Beverage as assigned.
• Maintain regular communication with Golf leadership and the Golf Tournament Coordinator to support tournaments and group events.
• Inspect F&B facilities and equipment regularly; identify maintenance, repair, cleanliness, or safety needs and follow through appropriately.
• Ensure food safety, sanitation, alcohol-service, and safe-work standards are consistently followed.
• Provide management coverage as needed and respond to phone calls, text messages, and emails in a timely and professional manner.
• Perform other duties as assigned.

PRIMARY RESPONSIBILITIES

• Manage payroll for Tony's, BeeBee's, Drift & Dwell, Beverage Cart, and Grab & Go.
• Manage scheduling for Tony's, BeeBee's, and Drift & Dwell.
• Lead the beverage program, including menu development, weekly ordering, product selection, pricing, par levels, and monthly beverage inventory.
• Develop beverage offerings and pairings for restaurants, special events, holidays, wine dinners, Pub Club, and other Club programming.
• Provide floor management and management coverage across Food & Beverage outlets as assigned.
• Coordinate cabana rental Food & Beverage needs, including pre-sale opportunities, pre-orders, REOs, and staff communication.
• Coordinate large-party restaurant reservations, including limited menus, pre-orders, REOs, and communication necessary for successful execution.
• Coordinate weekly Food & Beverage communications, including features, wine information, special-event information, and newsletter content.
• Shared responsibility with Henry to plan and execute member events that involve Food and Beverage including booking of vendors for live music, DJ Trivia, etc.

SCHEDULE & ATTENDANCE

• Regular and reliable attendance is required.
• Typical schedule is five days per week, approximately 45-50 hours, with flexibility based on Club operations, events, and business levels.

EDUCATION & EXPERIENCE
High school diploma or GED required. Three to five years of experience managing high-volume dining, preferably in a private club or comparable hospitality environment.

CERTIFICATES / LICENSES

• ServSafe Food Safety and Sanitation Training.
• Alcohol Awareness Training.

KNOWLEDGE, SKILLS & ABILITIES

• Strong leadership, communication, organization, service-recovery, and member-relations skills.
• Working knowledge of Microsoft Office applications and point-of-sale systems.
• Ability to communicate effectively with members, guests, associates, and Club leadership.
• Must meet state age requirements for handling alcoholic beverages.

PHYSICAL DEMANDS & WORK ENVIRONMENT
Frequently stands, walks, talks, and hears; occasionally sits, reaches, climbs, balances, stoops, kneels, crouches, or crawls. Regularly tastes or smells. Regularly lifts up to 25 pounds and occasionally up to 50 pounds. Work may occasionally occur in wet, humid, or outdoor weather conditions. Noise level is generally moderate.

This job description is not intended to be an exclusive or exhaustive list of all job functions. The associate may be asked to perform additional duties from time to time.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage

• Retirement Benefits - 401(k) with employer match (19 years of age and older)

• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .