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Troon
Phoenix, Arizona, United States
(on-site)
Job Type
Part-Time
Job Function
Food And Beverage
Food Runner
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Food Runner
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Phoenix Country Club is thrilled to offer an exciting opportunity for a dedicated Food Runner to join our team. In this fast-paced, member-focused environment, you'll play a key role in delivering exceptional dining experiences. Ideal candidates are passionate about hospitality, attentive to detail, and committed to providing outstanding service with every interaction.General Purpose:
Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.
Essential Duties:
- Assures that all material used by server and expeditor is clean and ready for daily operation.
- Possesses knowledge of the position of each diner's chair in the dining rooms and lounges.
- Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
- Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
- Sets tables in accordance with facility standards.
- Answer guests' questions about ingredients and menu items.
- Inform restaurant staff about customers' feedback or requests (e.g. when they ask for the check).
- Ensures that each menu item is prepared in the exact detail outlined on each ticket.
- Delivers food orders from the kitchen to customers' tables rapidly and accurately.
- Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket. Removes any place settings not being used.
- Clears dishes located in front of guest upon completion of course.
- Keeps workstations well stocked of items and ingredients.
- Cleans workstations, takes out trash, and vacuums the dining room.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Minimum Requirements:
- High school education; or up to one-month related experience or training; or equivalent combination of education and experience.
Preferred Requirements:
- Previous experience as a Food Runner or similar entry-level role in a restaurant.
Physical Demands:
- Frequently stands, walks, talks and hears.
- Frequently uses hands. Regularly reaches with arms and hands.
- Occasionally climbs, balances, stoops, kneels, crawls, crouches, tastes or smells.
- Frequently lifts up to 10 pounds and regularly lifts up to 50 pounds.
- Regularly carries trays above the head with plates of food out to tables in the dining room and lounge area.
Occasionally works in wet or humid conditions (non-weather); may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.
Certificates/Licenses:
- ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.
Job Knowledge, Skill, and Ability Preferences:
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Meets state age requirements for handling alcoholic beverages.
- Strong ability to multitask.
- Strong communication skills.
- Attention to cleanliness and safety.
- Patience and customer-oriented approach.
- Excellent people skills with a friendly attitude.
- Responsible and trustworthy.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Job ID: 83237141

Troon
Hospitality / Tourism
Troon® started as one facility in 1990 and has since grown to become the world’s largest golf and golf-related hospitality management company. In addition to providing services to private, daily fee, resort, and municipal golf locations, Troon specializes in racquet sports, food & beverage, lodging, community associations, sports events, and more. We have grown our company by listening to and understanding the specific opportunities and challenges of our clients, then customizing our approach to achieve success together. Thi...
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