Description

Take your underground expertise to one of the world's largest and most advanced mining operations. A leading global OEM in mining technology is seeking a Ground Support Product Manager to drive performance, innovation, and operational excellence at a world-class mining operation.

About the Role
This is a site-based position managing a Ground Support contract, working closely with operations, technical teams, and senior stakeholders to ensure strong product performance, contract delivery, and customer value.

Key Responsibilities

• Lead product performance, trials, audits, and technical problem-solving
• Build strong relationships with engineering, operations, and purchasing teams
• Drive KPIs, reporting, and continuous improvement initiatives
• Provide product training and technical support
• Identify opportunities for innovation and efficiency
• Ensure strict EHS compliance
• Act as the primary technical point of contact at site

Job Requirements

• Relevant qualifications in mining engineering, operations, and/or mining technology
• Previous experience in contracts management, continuous improvement and/or Customer Relationship Management role
• Experience in U/GMining or U/G Construction
• Exposure and an understanding of ground support products and applications
• Proven ability to engage, influence and develop effective relationships with key stakeholders to deliver results
• Excellent skills in documentation, report writing and presentation
• Strong presentation skills
• Mechanically inclined
• Proficient "local" language would be an added advantage
• Proficient in the use of Microsoft Office and adaptable to various software programs, including ERP system
• Ability to prepare detailed reports and correspondence