Description

Position Description

Seattle City Light, a department of the City of Seattle, is one of the nation's largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.

Seattle City Light's Customer Experience Division is hiring a Transportation Electrification Data Analyst to join our growing team. This position will help leverage customer and programmatic data and analytics to support the organization in more efficiently and effectively delivering the products and services our customer desire. The role will be responsible for building usable data tools for staff, as well as, supporting the analysis and evaluation of data sources to support City Light's Transportation Electrification Strategic Investment Plan; including oversight of the Clean Fuel Standard. The position uses quantitative, data management, and business intelligence techniques to solve analytical business problems, translate data into actionable insights, and communicate finding which help shape the utility's policies and programs.

This position will report to the Data Analytics and Quality Assurance Manager in the Customer Experience Division.

Job Responsibilities

Here is more about what you'll be doing:

• Maintain data and reporting requirements outlined by the Clean Fuel Standard.
• Elicit requirements from internal stakeholders to determine business needs for data sources or reporting and then translate these to data modeling, dashboard development, and report creation.
• Develop tools (not just the business process) for data auditing.
• Collect and clean customer data from various sources with an auditable process using R and/or Python programming.
• Perform?extract, transform, and?load operations?from data sources?for modeling purposes.
• Utilize knowledge of SQL, database procedures, and functions to develop highly complex operational reports for utility subject areas.
• Use quantitative analysis techniques to collect, analyze, and detect patterns, rules,anomalies, clusters or statistically significant relationships in data from various sources,including unstructured data and disparate data sources.
• Communicate findings through technical reports and presentations to internal stakeholders.
• Discover the stories told by the data and present them to internal stakeholders.
• Analyze, design, and develop complex Tableau dashboards per internal stakeholder requests.
• Provide support to team members for code reviews and testing of queries and reports.
• Train users on how to access and navigate through reports and dashboards.
• Provide recommendations to Data Analytics and Quality Assurance Manager to inform the development and execution of a customer analytics strategy to support the Division's broader customer experience strategy.

Qualifications

Required Qualifications: In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:

Experience: Requires two years in systems, operational, procedures, research or analysis.

Education: Bachelor's degree in business or public administration, finance, computer science or a related field (or a combination of education, training and/or experience that provides an equivalent background required to perform the work of the class).

Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:

Demonstrates proficiency with:

• Common programming languages (such as SQL) used in major relational database management systems (such as Oracle).
• Data analytics software packages including R and Python
• Microsoft products, including SQL Server and Excel.
• Data visualization software such as Tableau.

Demonstrates experience with:

• Principles and practices of data analysis, including the collection, cleaning, modeling and interpretation of data.
• Utility industry data systems and business processes.
• Effectively communicating complex ideas to varied audiences.
• Working independently and utilizing intellectual curiosity to take appropriate level of initiative.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice .

Additional Information

The full salary range for this position is $47.39 to $55.19 per hour.

Application Process

Please submit the following with your online application:

• A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement
• A current resume of your educational and professional work experience.

Incomplete applications may not be considered.

Emergency Response Commitment: Seattle City Light is committed to reliable service during emergencies. Through our Emergency Response Program, each employee is assigned a role—usually aligned with their regular duties—to support emergency operations. Your participation is vital to helping the utility stay prepared and serve our community when it matters most.

Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.

Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.

Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/city-light/about-us/careers.